Ro review — the most trusted name in telehealth GLP-1 prescriptions
Ro is the largest telehealth platform in the US and now offers both FDA-approved GLP-1s (Wegovy, Zepbound) and compound options. We tested their full intake and delivery workflow.
What we liked
Ro offers both FDA-approved branded GLP-1 medications (Wegovy, Zepbound) and compound alternatives. Their insurance coordination team works directly with your plan to verify coverage for branded medications, which can significantly reduce out-of-pocket costs.
What's included at $199/mo
- Provider consultation and prescription management
- FDA-approved or compound GLP-1 medication
- Insurance verification and prior auth support
- In-app messaging with care team
Where it falls short
Starting price of $199/mo is for the compound option. Branded GLP-1 pricing varies by insurance. The intake process is primarily async rather than video-based.
References
- [1]Wegovy (semaglutide) received FDA approval for chronic weight management in June 2021.
- [2]Zepbound (tirzepatide) received FDA approval for chronic weight management in November 2023.
- [3]Ro has served over 6 million patient visits as of 2025.
§ Compare to Alternatives we tested.
Compare Ro head-to-head
See how Ro stacks up against other top GLP-1 providers in our detailed side-by-side comparisons.
§ FAQ — Common questions.
Does Ro accept HSA/FSA?
Yes. Ro explicitly accepts HSA and FSA payment methods, making their $199/mo plan eligible for pre-tax spending. GLP-1 medications prescribed for a diagnosed medical condition qualify as eligible medical expenses under IRS rules.
What is Ro's refund policy?
Ro offers a 30-day money-back guarantee. If you are not satisfied within the first 30 days, you can request a full refund. This is the only provider in our review set with a money-back guarantee.
Can I get tirzepatide from Ro?
No. Ro currently only offers compounded semaglutide. If you want tirzepatide, you would need to use a different provider such as Henry Meds, Calibrate, or Alan Meds.
How long does Ro shipping take?
Ro ships via standard ground delivery in 3-5 business days. Plan refills at least 7 days before your current supply runs out. They do not currently offer expedited shipping.
Compare Ro across all providers
Start with the full provider comparison for side-by-side pricing and scoring, then use Compare by Insurance for prior-authorization and coverage workflow details.